Global Returns

We offer a simple, cost effective & reliable international returns solutions for online sellers in Europe, USA & Canada.

Once registered, we provide you with our local returns addresses. Your customers can send their returns here at their own cost or, if needed, you can generate a postage paid label which buyers can use.

There are no minimum or maximum volumes. Global Returns consolidates your returned items and ships them all at once to save you money, leaving you with a higher profit margin and customer satisfaction. With a small monthly account fee, you’d have access to our local return addresses and label solutions.

Contact us and turn your international returns into a positive experience for your customers and your company.

 

How does it work?

Your customer sends the return package to the nearest returns address, at their own costs, or with a pre-paid label which provided by you. On arrival the return is processed according to the service level best suited to you.

 

 

You receive a notification email of returns received and you can view your returns processed in our portal at any time.

 

 

You can then process your customers refund / exchange quickly.

Returned items are consolidated and shipped to you on a schedule to suit your business.

 

 

 

Global Returns helps you to:

  • Save money on international returns
  • Save time on admin tasks such as customer service, emails, etc.
  • Improve customer experience by speeding up the return process
  • Comply to marketplace return policies

 

Questions? Check out our Global Returns FAQs.

 

 

InterCultural Elements is a part of the Amazon Solution Provider Network

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