As an E-Commerce Assistant with ICE you will:
- Work alongside our Sales and Account Management teams
- Help our clients to strategize and carry out expansion into online marketplaces
- Learn to work with international online marketplaces and online tools
- Function as a communication bridge between seller, internal staff and external organisations e.g. marketplaces
- Take part in uploading and managing data on international marketplaces
- Coordinate translation and localisation projects within ICE
- Use cultural and linguistic knowledge on a daily basis
- Occasionally meet sellers or partners face-to-face, however most of your work would be via telephone or email
Our ideal candidates will:
- Have good German skills (minimum level B1)
- Have fluent English skills (minimum level C1)
- Have professional experience on the telephone and be able to build up relationships via this medium
- Show an understanding of and interest in e-commerce, work experience in the field will work to your advantage
- Possess excellent communication and presentation skills
- Have a positive, persuasive personality working in a customer-oriented manner
- Be computer literate with an eye for detail
- Have a naturally proactive character
- Be skilled in problem solving with an open attitude to new tasks and skills
- An interest in sales or professional experience in some form of selling will strengthen your application
We offer:
- A varied position in a fun and motivated multicultural team
- Regular feedback and developmental meetings
- The opportunity to foster new skills
- An enjoyable and low-key working environment
- Flat hierarchies
- Access to a private pension scheme (betriebliche Altersvorsorge)
- Flexible working hours
- No work overload as we monitor and potentially reallocate work