• Full Time
  • Anywhere

As a CS Representative with ICE you will:

  • Be part of our Customer Services Team – for eBay and Amazon among others
  • Work as a communication bridge between buyer and seller (e.g. marketplace account health, seller logistic and stock levels)
  • Reply to customer emails in a timely and friendly manner
  • Carry out some translation and/or proofreading tasks
  • Be proactive in boosting the health of accounts
  • Work flexibly in a diverse and international team

Our ideal candidate will:

  • Have excellent Italian language skills (level C2 or higher)
  • Have very good written language skills in English & German (minimum level C1)
  • Have at least some experience with Excel and Word
  • Be interested in the Internet and e-commerce
  • Be a resident of Germany (or planning to relocate soon)

We offer:

  • Remote employment within Germany
  • Flexible working hours
  • A varied position in a fun and motivated multicultural team
  • Regular feedback and developmental meetings
  • The opportunity to foster new skills
  • An enjoyable and low-key working environment
  • Access to a private pension scheme (betriebliche Altersvorsorge)
  • No work overload as we monitor and potentially reallocate work
  • Increased cultural sensitivity – English is the official language of our workplace but multiple languages are spoken on a daily basis (incl. French, German, Spanish, Italian, etc.)



Weekly working hours are variable (30-40 hours/week).


If you are interested in this job, please send us your application (CV, motivation letter) in German or English to Ms. Edina Tóth:  jobs@intercultural-elements.eu.