.intercultural-elements
  • Full Time
  • Leipzig

As a CS Representative with ICE you will:

  • Be part of our Customer Services Team – for eBay and Amazon among others
  • Work as a communication bridge between buyer and seller
  • Reply to customer emails in a timely and friendly manner
  • Occasionally carry out telephone calls in a variety of languages
  • Be proactive in boosting the health of accounts
  • Work flexibly in a diverse and international team

Our ideal candidate will:

  • Have very good written language skills in these languages: English, German, French (minimum level B2)
  • Have at least some experience with Excel and Word
  • Be interested in the Internet and e-commerce

We offer:

  • A varied position in a fun and motivated multicultural team
  • Regular feedback and developmental meetings
  • The opportunity to foster new skills
  • An enjoyable and low-key working environment
  • Flat hierarchies
  • Access to a private pension scheme (betriebliche Altersvorsorge)
  • Flexible working hours
  • No work overload as we monitor and potentially reallocate work
  • Increased cultural sensitivity – English is the official language of our workplace but multiple languages are spoken on a daily basis (incl. French, German, Spanish, Italian, etc.)

 

Weekly working hours are variable (30-40h/ week). We also accept applications from students close to graduating or students.

 

Click here to apply for this position