• Full Time
  • Leipzig

As a CS Representative with ICE you will:

  • Be part of our Customer Services Team – for eBay and Amazon among others
  • Work as a communication bridge between buyer and seller
  • Occasionally carry out telephone calls in a variety of languages
  • Reply to customer emails in a timely and friendly manner
  • Be proactive in boosting the health of accounts
  • Work flexibly in a diverse and international team

Our ideal candidate will:

  • Have very good written language skills in all these languages: English, German, Dutch
  • Have at least some experience with Excel and Word
  • Be interested in the Internet and e-commerce

We offer:

  • A varied position in a fun and motivated multicultural team
  • Regular feedback and developmental meetings
  • The opportunity to foster new skills
  • An enjoyable and low-key working environment
  • Flat hierarchies
  • Access to a private pension scheme (betriebliche Altersvorsorge)
  • Flexible working hours
  • No work overload as we monitor and potentially reallocate work


Weekly working hours are variable between 20-40h/week. We also accept applications from students close to graduating or students, who want to do an internship (prospect of permanent employment).

If you are interested in this job, please send us your application (CV, motivation letter in German or English) to Edina Tóth:  jobs@intercultural-elements.com.